Guest info
Questions & Answers
- Hansestraße 11, 23558 Lübeck
- +49 451 - 855 75
- Mo-Su 8am - 8pm
Questions & Answers
At the Baltic Hotel Lübeck, service is a top priority. We see it as our task to ensure that you have a good time with us and therefore try to meet your wishes and constantly improve ourselves.
Generally, the rooms are ready for occupancy from 15:00. Earlier arrival is possible from 8:00 am. You can leave your luggage at the hotel.
Standard Checkout is 11:00 am.
Late checkout 12:00 noon can be arranged at reception the evening before departure, subject to availability, for a surcharge of €15.
To avoid waiting times for you, we will reserve a table for you at one of our breakfast times:
Net: Baltic Hotel Guest Password: can be found at the guest information desk in your room.
Please hang the service sign on the door after breakfast, no later than 12 p.m. if you would like room service.
The reception is open from 8:00 a.m. to 7:45 p.m.
If you have any further questions, simply contact reception, using the direct dial number on the telephone.
Generally, the rooms are ready for occupancy from 15:00. Earlier arrival is possible from 8:00 am. You can leave your luggage at the hotel.
Standard checkout is 11:00 am.
Late checkout 12:00 pm can be arranged at reception the evening before departure, subject to availability, for a surcharge of €15.
Children up to the age of 2 who sleep in their parents' bed are free.
We charge you a one-off price of 25.00 euros for a baby bed. Extra beds
for older children costs 25.00 euros per night.
Breakfast buffet, children up to 10 years are only allowed to attend the buffet if accompanied.
Pets are welcome in our hotel as long as the dog and the owner agree
maintain standards of hygiene and courtesy.
For one night/one pet, €7.50 is charged; for two nights/two pets, an additional one-off fee of €15 is charged for the final cleaning.
Your room will be cleaned upon request (between 8 a.m. and 2 p.m.). Please hang this
Service sign on the door after breakfast, no later than 12 p.m. if you want room service.
When you wash new towels, place them on the bathroom floor
are then exchanged.
There are limited on-site parking spaces and garage spaces available.
Parking spaces cannot be reserved for organizational reasons.
There are train parking spaces about a 4-minute walk away
Hotel away, daily fee approx. 5.50 euros.
There is also a parking garage about 120 meters from the hotel, with a daily fee of 10.00 euros for 24 hours.
Wake-up call possible from 7:00 a.m. If you would like to be woken up, please let reception know. you reach the reception direct dial via the reception button on the telephone.
The extension between the rooms is the respective room number.
You can reach the reception via direct dialing using the reception button on the telephone
External telephone calls are not possible.
Mail intended for you is kept at reception. You will then be informed by us.
If you would like to have something printed out during your stay, please send it to info @ baltic-hotel . de and contact reception.
We accept cash, VISA - MASTER/EURO and Maestro/ Ec cards.
Please inform the reception desk by dialling 100. Emergency call police 110 and fire brigade 112
Petrol station You will find a petrol station (ARAL) on the road towards the A1, approx. 1 km from the hotel.
You can order a taxi/minicar from reception or call 0451 81122 to order a taxi or 0451 7 10 11 to order a minicar.
Please note that bookings at our hotel are cheapest if you book directly with us. Bookings via hotel portals are more expensive, as they charge commission, which we have to add to our room rate.
We are happy about praise. Criticism helps us to improve our service.
Please inform reception. You can also rate us via Google or on your booking portal
Gerne stehen wir Ihnen mit Rat und Tat zur Seite, per Telefon oder auch per Mail.
